ShopWeasy’s 14-day returns policy gives you an option to return or exchange items purchased on ShopWeasy for any reason within 14 days of receipt of the item. We only ask that you don't use the product and preserve its original condition, tags, and packaging. There are two ways to return the product to us:
- Pick up: In most locations, we offer a free pick up service. You will see a pickup option when you submit a return request.
- Self-Ship: If we don't offer a pick up at your location. In such cases, we will credit the shipping costs to your desired bank account or Money Wallet provided the product meets the return policy and you have shared scan copy of the courier receipt with us.
- For All returns, return shipping cost to Origin will be borne by the customer returning the product.
Upon receiving the product at our returns desk, we will fully inspect the condition of the product. It should include original packaging, tags, labels, manuals etc. and not be damaged in any way. Upon successful inspection, your refund will be processed as soon as possible.
To return a product to ShopWeasy, please follow these steps:
You can return products purchased from ShopWeasy within 30 days of receiving the product.
- Click on the 'Return order' under "Orders History” section of Website/M-site. Follow the screens that come up after tapping on the 'Return’ button. Keep the item ready for pick up or ship it to us basis on the return mode
- We offer pick-up facility in selected locations basis our courier serviceability.
- If reverse pick-up option is not available at your location you can self-ship the product to us.